Our fabrics are made from 95% Viscose from Bamboo and 5% spandex. Bamboo fabric is incredibly soft, breathable, and naturally moisture-wicking, making it perfect for keeping your little one comfortable. It also has antibacterial properties and is gentle on sensitive skin, offering both luxury and practicality.

Yes, safety is our top priority. Our products comply with all CPC regulations and are tested by a third-party lab to ensure they meet the highest standards. We’re committed to providing safe clothing—our own children wear them too!

Unfortunately, we do not offer international shipping at this time, but we hope to in the future. To be the first to know when we introduce international shipping, please subscribe to receive our email updates.

Yes! We offer free standard shipping on all orders above $50.

Your order will typically ship within 2-4 business days from the date of purchase. We strive to process and dispatch all orders promptly to ensure you receive your items as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor its progress.

If you have any specific questions about the status of your order or need assistance with tracking, please don't hesitate to contact our customer service team at info@kaizenbaby.com.

Once your order has been shipped, you can expect the following estimated delivery times based on the shipping method selected:

• Standard Shipping: Orders typically arrive within 5-10 business days once shipped. Please note that delivery times may vary depending on your location.
• Expedited Shipping: For expedited orders, you can expect delivery within 3-6 business days from the date of shipment. This option ensures quicker delivery for those who need their items sooner.

Upon shipping your order, you will receive a confirmation email containing tracking information so you can monitor the progress of your shipment.

If you have any specific questions about the status of your order or need further assistance with shipping, please feel free to contact our customer service team at info@kaizenbay.com. We're here to ensure your order arrives promptly and smoothly!

We want you to love everything you order from us, but if you're not completely satisfied with your purchase, we've got you covered. You can return any item for a refund within 30 days of delivery. After the initial 30 days, returns will be processed for store credit.

To initiate a return, please ensure that the item is in its original condition and packaging. You can easily request a return by visiting our customer portal at https://account.kaizenbaby.com. Simply enter your email address associated with your order and follow the prompts.

Once we receive your returned item, we'll inspect it and process your refund or issue store credit accordingly. Please allow 7-10 business days for the refund to reflect on your original payment method.

If you have any questions or need further assistance regarding returns, feel free to reach out to us. Your satisfaction is our priority!

We want to make sure you get exactly what you want! If you need to exchange an item, we offer an easy process. Due to fluctuating inventory and to ensure you receive your desired item promptly, all exchanges will be processed in the form of store credit.

To initiate a product exchange, please ensure that the item is in its original condition and packaging. You can easily request an exchange by visiting our customer portal at https://account.kaizenbaby.com. Simply enter your email address associated with your order and follow the prompts.

Once the item has been returned, we will issue you store credit that can be used for your next purchase.

If you have any questions about our exchange policy or need assistance with the process, please don't hesitate to reach out to our customer service team at info@kaizenbaby.com. We're here to help ensure you have a seamless shopping experience with us!

To ensure the quality of our products and the satisfaction of all our customers, we can only accept returns on items that are unworn and in their original packaging. This policy allows us to maintain the highest standards and provide you with the best possible service.

If you receive an item and find that it doesn't meet your expectations or needs, please feel free to return the item. To initiate a return, please ensure that the item is in its original condition and packaging. You can easily request a return by visiting our customer portal at https://account.kaizenbaby.com. Simply enter your email address associated with your order and follow the prompts.

Once we receive your return and verify that the item is in its original, unworn condition, we will process your refund. Please note that refunds will be issued to the original payment method used for the purchase.

If you have any questions about our return policy or need assistance with a specific return, feel free to reach out to us. We're here to help ensure your experience with Kaizen Baby is a positive one!

Need to initiate a return? No problem! Just make sure the item is in its original condition and packaging, and then follow these simple steps:

1. Head over to our return portal at https://account.kaizenbaby.com.
2. In the "Email" field, enter the email address associated with the order and click "Continue."
3. Check your email for a message from us and copy the six-digit verification code included in that email.
4. Return to our site and enter the six-digit verification code.
5. Find the order you’d like to return and click on it.
6. If your order includes multiple items, just select the ones you’d like to return.
7. Choose a return reason and feel free to add a note for us!
8. Finally, click "Submit request."

Once your return request is approved you’ll receive an email with shipping instructions and a return shipping label. After we get the returned item, we’ll process your refund right away!

If you have any questions along the way, don’t hesitate to reach out to our Customer Support at info@kaizenbaby.com. We’re always here to help!